Our address is: Storgata 10, N-6200 Stranda, Norway
The statement applies to the following: uteguiden.com
Uteguiden AS, through our general manager Oscar Almgren, is responsible for the processing of personal data.
This statement contains the information you are entitled to receive when information is collected from our website (Personal Data Act § 19), as well as general information about how we process personal data (Personal Data Act § 18, 1st paragraph).
What kind of personal information we collect and why we do it
Web analysis and cookies
As an important part of our work in creating a user-friendly website, we look at the user pattern of visitors to the website. To analyse the information, we use the analysis tool Google Analytics.
An IP address is defined as personal information because it can be traced back to a specific hardware and thus to an individual. Uteguiden AS uses Google Analytics’ tracking code, which anonymises the IP address before the information is stored and processed by Google. Thus, the stored IP address may not be used to identify the individual user.
Google Tag Manager
We are constantly working to improve the user experience on our websites by customizing and offering targeted content. For this, we use Google tag manager.
GTM is a small code helping us to track the user behaviour through our websites, and this information is moved anonymously into our Google Analytics account.
We use Facebook pixels to see user behaviour originating from Facebook. With this information, we can measure traffic from Facebook, achieve more targeted communication through Facebook and measure conversions from Facebook ads. The information will not be used to identify individuals, but to segment our target groups. Through this implementation, Facebook will have access to see the user pattern of a person who has clicked into our website from Facebook. For more information on how Facebook processes and protects this information, see Facebook’s data policy.
When you contact us through a website form or book activities, the information you enter will be stored in the booking system Bilberry (bilberry.no). Name, telephone number, e-mail, address, and any other personal information necessary for us to fulfil the agreement we have with you. We store the information in our systems as long as needed to be able to provide the services you request.
Sharefox rental portal
We use a separate system for handling the rental of equipment. Personal information you enter here will be stored in a separate system: Sharefox (sharefox.no). Name, telephone number, e-mail, address, and any other personal information necessary for us to be able to fulfil the agreement we have with you. We store the information in our systems as long as needed to be able to provide the services you request.
Uteguiden’s Webshop shop.uteguiden.com. Personal information you enter here will be stored in a separate system: Shopify (shopify.no). Name, telephone number, e-mail, address, and any other personal information necessary for us to be able to fulfil the agreement we have with you. We store the information in our systems as long as needed to be able to provide the services you request.
If you want to receive information and offers from us by e-mail, you can subscribe to our newsletter. To enable us to send the e-mails to the right person, we must register your name and e-mail address in our messaging system (mailchimp.com). In the messaging system, we will also be able to see if you open the e-mail as well as which links you click. You can easily unsubscribe via the link in the newsletter you receive from us.
Who we share your information with
Data submitted via a form on one of these services will be stored on the server of our data processor, who has a duty of confidentiality and with whom we have a data processor agreement.
Your information rights
If you have booked or purchased anything on this website, you can request us to forward all personal information we have about you, including all the information you have given us. You may also request that we delete all personal information we have about you. If you want us to do this, please contact us at email@example.com. However, this does not apply to data we have to store for administrative, legal or security reasons.